Return and Refund Policy

1. Return Eligibility

We want you to be satisfied with your purchase. Return requests are subject to the conditions outlined in this policy and applicable consumer protection laws.

For change-of-mind returns, eligible products must be unused, unworn, undamaged, and returned with their original packaging, tags, and accessories.

Products that have been used, damaged after delivery, or returned without their original packaging may not qualify for a change-of-mind return, subject to applicable law.

Return Window: Please contact us within 7 days of delivery to request a return.

2. Damaged, Defective, or Incorrect Products

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect product, contact us as soon as possible at harrydigi001@gmail.com.

Please include your order number, a description of the issue, and clear photographs or videos showing the product and its packaging, where available.

We will review your request and communicate the available resolution, which may include a replacement, return, or refund, as applicable under our policy and the law.

3. How to Request a Return

To request a return or report an issue:

1. Email harrydigi001@gmail.com with your order number.

2. Explain the reason for your request and provide supporting photographs or videos when relevant.

3. Wait for our instructions before sending the product back.

Please do not send products to an address without receiving return instructions from us.

4. Return Shipping Costs

For approved change-of-mind returns, the customer is responsible for return shipping costs unless we state otherwise.

If a product is defective, damaged, incorrect, or otherwise qualifies for a remedy under applicable law, the return shipping and resolution arrangements will be handled in accordance with applicable requirements.

5. Cancellations

If you wish to cancel an order, contact us as soon as possible at harrydigi001@gmail.com.

Cancellation requests are subject to the order's fulfillment status and applicable law. If an order has already been dispatched, cancellation may no longer be possible through the normal cancellation process; however, any rights available under applicable law will remain unaffected.

6. Exchanges

To request an exchange, contact us before returning your item. Exchanges depend on product availability and eligibility.

If an exchange is unavailable, we will explain the applicable alternatives.

7. Refunds

Once an approved return is received and inspected, we will notify you of the outcome.

Approved refunds will generally be issued to the original payment method, subject to payment-provider procedures and applicable requirements.

The time required for the amount to appear in your account may vary depending on your bank or payment provider. We will communicate any relevant refund status or processing information.

8. Non-Returnable Products

Certain products may be excluded from change-of-mind returns where the exclusion is clearly disclosed before purchase and is permitted by applicable law.

No exclusion in this policy limits any consumer rights relating to defective, damaged, incorrect, misrepresented, or otherwise non-compliant products.

9. Contact Us

For questions about returns, cancellations, exchanges, or refunds, contact:

Email: harrydigi001@gmail.com

Please include your order number in your message so we can assist you more efficiently.